Collection and Use of Personal Data
At VGANG CLOTHING, we are committed to protecting your personal information. In accordance with the Data Protection Act 2018 and the UK GDPR, we gather personal information in a fair, lawful, and transparent manner. This includes your name, address, email, and phone number for the main purpose of processing transactions and delivering products.
Your data is used to enhance your shopping experience, provide customer support, and, with your consent, keep you informed about our latest offers and updates via newsletters. Your information will NEVER be sold to third parties without your explicit permission.
Data Protection and Security
We employ industry-standard security measures to ensure your data is protected from unauthorized access, alteration, or destruction. These measures are continually reviewed and updated to ensure the highest level of protection.
In compliance with the UK GDPR, you have the right to request a copy of the information we hold about you, as well as the correction of any inaccuracies. To exercise these rights, please contact us at contact@vgangtraders.uk.
Use of Cookies
Our website uses cookies to enhance user experience by remembering user preferences and enabling core functionalities. By continuing to use our site, you consent to the use of cookies. You can manage your cookie preferences through your browser settings.
For more detailed information about the cookies we use, please refer to our Cookie Policy.
Payment and Billing
We offer a variety of secure payment methods, including credit/debit cards and online payment systems. Your card details are safely transmitted for processing using secure encryption.
Upon successful payment, you will receive an order confirmation containing details of your transaction. Ensure that all the billing information provided is accurate to avoid delays or errors in processing your order.
Shipping and Delivery
Deliveries are dispatched from our warehouses across the UK, and we aim to deliver your order within 3-5 business days. You will receive tracking information via email once your order is shipped.
We offer both standard and expedited shipping options. If you require urgent delivery, please select the appropriate option during checkout.
Returns and Refunds
If you are not satisfied with your purchase, you may return products within 30 days for a full refund or exchange. All products must be returned in their original packaging and condition.
To initiate a return, please contact our customer service at +447405209758 or email us at contact@vgangtraders.uk with your order details. Please note that return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
Changes to This Policy
We reserve the right to update our privacy policy as necessary to reflect changes in our practices or legal requirements. Any changes will be prominently posted on our website, and the revision date at the top of this document will be updated accordingly.
